When staying at Airbnb, it is common courtesy to keep places clean and tidy before leaving the premises. However, there are some reports claiming that guests are required to do more than necessary.
There were reported instances where hosts demanded guests to perform extra chores such as removing bedsheets and pillowcases, perform laundry, cleaning or mopping the floor. And this is despite paying a cleaning fee in the booking.
To tackle this issue, Airbnb announced a new policy to protect guests from these unfair expectations.
A newly updated policy published on the Airbnb Help Centre outlines clear restrictions on what hosts can request when a guest checks out.
