KUALA LUMPUR, Oct 2 — Tenaga Nasional Bhd’s (TNB) customers who use up to 800 kilowatt-hours (kWh) of electricity per month will receive a pro-rata credit for the September bill adjustment, which will be credited directly to their October 2026 electricity bills.
This follows the government’s Sept 17 announcement on its move to raise the domestic customer protection threshold from 600 kWh per month to 800 kWh per month.
“With this, domestic customers with monthly consumption of 800 kWh or less from Sept 1-Dec 31, 2026 will enjoy full exemption from the automatic fuel adjustment (AFA) charge, the RM10 retail charge and the eight per cent service tax.
“The adjusted amount will be shown on customers’ bills under the descriptions ‘Bill Adjustment (Sept 2026)’ and ‘Service Tax Adjustment (8.0 per cent) (Sept 2026)’,” TNB said in a statement today.
