When a branding project fails, it usually happens long before the logo stage: in the strategy phase, when words like “modern,” “trustworthy,” “premium,” “friendly,” and “disruptive” are left undefined. The result is a gap between what the brand is supposed to communicate and what the designer is expected to create. This is the space I like to call the “pre-concept” phase.

At the beginning of a project, designers usually receive many inputs: a brief, a few stakeholder conversations, competitor references, maybe a moodboard or a list of adjectives. From there, they are expected to create visual concepts that feel right. But “right” is difficult to judge when the team has not agreed on what the brand is supposed to communicate in the first place.