KUALA LUMPUR, Oct 24 (Bernama) -- Parcel deliveries in Malaysia are estimated to reach five million a day this year, with more than 456 million parcels recorded in the first quarter, reflecting growing demand for courier services in tandem with the expansion of the digital economy.
General : National Courier Day 2026: Parcel Security, Courier Integrity Key To Consumer Trust
National Courier Day, parcels, courier personnel,
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Key points
- Malaysian Communications and Multimedia Commission (MCMC) Deputy Managing Director (Development) Eneng Faridah Iskandar said the figure followed the delivery of 1.57 billion parcels last year, driven partly by the growth of e-commerce and changes in consumer habits since the COVID-19 pandemic.
- “Therefore, it is time we recognised courier personnel who work every day to ensure parcels reach their intended recipients,” she said when appearing on Radio Televisyen Malaysia's (RTM) Selamat Pagi Malaysia programme yesterday, in the segment ‘National Courier Day 2026: Building a Safe and Trusted Courier Service’.
- “Consumers have the right to lodge complaints with courier companies or MCMC if deliveries fail to meet the promised timeframe, or if parcels are damaged or lost,” she said.
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