KUALA LUMPUR, Oct 28 (Bernama) -- Malaysia’s smart city ambitions will depend on how effectively artificial intelligence (AI) improves urban governance and public service delivery, rather than simply increasing the use of digital technologies, says CitySage co-founder and chief executive officer Daniel Wallis.
General : Malaysiaâs Smart City Success Hinges On Better Decision-making
smart city, urban governance, public service deli
BE Bernama 
Key takeaways
Daniel Wallis of CitySage argues that Malaysia's smart city success depends on AI enhancing urban governance and decision-making rather than merely expanding digital infrastructure. He emphasizes that reliable data and inter-agency coordination are essential for AI to effectively address urban challenges.
- AI effectiveness in Malaysian smart cities relies on reliable data, sound governance, and better coordination between agencies.
- Fragmented information systems across local councils and departments currently hinder efficient urban planning and decision-making.
- AI can streamline processes by consolidating scattered data, identifying inconsistencies, and highlighting potential risks earlier.
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- Bernama General : Malaysiaâs Smart City Success Hinges On Better Decision-making (this story)
