KUALA LUMPUR, Oct 6 (Bernama) -- The Social Security Organisation (PERKESO) has reduced the processing time for contributor benefit claims from an average of 5.3 days in 2024 to 2.7 days as of last year.
General : PERKESO Cuts Benefit Claim Processing To 2.7 Days On Average
Parliament, special chamber, PERKESO, claims, proc
BE Bernama 
Key takeaways
PERKESO has reduced average benefit claim processing time to 2.7 days from 5.3 days in 2024.
- PERKESO improved processing time for benefit claims to 2.7 days in 2025.
- Complaint processing time was reduced to one day in 2025.
- Invalidity pension reviews consider cost of living and fund sustainability.
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- Bernama General : PERKESO Cuts Benefit Claim Processing To 2.7 Days On Average (this story)