The government is seeking an explanation from Waze over how it collects and handles Malaysians’ personal data, citing concerns over data security and the potential exposure of sensitive information. The move follows the government’s decision to prohibit civil servants from using the navigation app for official duties, with Prime Minister Datuk Seri Anwar Ibrahim now saying a complete ban could also be considered if suitable alternatives become available.
Communications Minister Datuk Seri Fahmi Fadzil said Waze needs to clarify how it manages users’ personal information, following concerns about data leaks and stolen information being sold on the dark web. Speaking at a press conference on 23 October, he said the Personal Data Protection Department under the Digital Ministry could be consulted if further investigation is needed, although any action would have to follow the relevant legal processes.
