ANKARA, Nov 14 (Bernama-Anadolu) -- Microsoft said Friday that a widespread outage affecting its services was caused by a technical issue unrelated to cyber activity, artificial intelligence or AI agents, apologising to customers and partners as recovery efforts continued, Anadolu Ajansi reported.
Microsoft Says Global Outage Caused By Technical Issue, Not Cyberattack Or AI
Microsoft, outage, technology, technical issue
BE Bernama 
Key takeaways
Microsoft attributed a global outage to a technical issue, not cyberattack or AI, and apologized as services recovered.
- Microsoft stated the outage was due to a technical issue, not cyber or AI activity.
- The problem stemmed from a network capacity upgrade and recent network changes.
- Services are recovering, with ongoing restoration efforts for some customers and regions.
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