If you are among the new MyKad holders, then you may have noticed some problems when registering for online services that rely on Electronic Know Your Customer (eKYC) systems. This issue arose due to the fact that these systems had not been updated to include support for the redesigned IC. The National Registration Department (JPN) has since confirmed that service providers are working to rectify the issue. Now, MyDigital ID has updated its Android app to support the identity document.
In a post on its official Facebook page, the company announced that users can now use the new-generation MyKad to register for MyDigital ID. To do so, they must first make sure the app has been updated to the latest version, namely 2.10.0. Worth noting that this change only applies to the Android app. For now, iOS and Huawei users must wait, as the feature is not ready for these platforms yet. The platform promised that it will roll out soon, though. In the meantime, users may still register via the kiosks.
