KUCHING, Oct 19: Employers have been urged to retain direct ownership and control of their Foreign Workers Transformation Approach (FWTA) rather than relying solely on intermediaries whose communications may not reflect the true status of their applications.

According to Minister in the Premier’s Department, Dato Sri John Sikie Tayai, to date, at least four specific cases have been identified in which employers were told by their intermediaries that their work passes were still pending approval, when official system records proved that approvals had already been granted and notifications issued up to a full month earlier.

“Many of the grievances attributed to the FWTA system do not stem from the platform itself, but from representations made by third-party intermediaries acting on behalf of employers.