As Amazon blocks AI agents from shopping on its site, Walmart is taking the opposite approach, introducing new technology that lets AI agents make purchases on customers' behalf, with controls over spending and transaction approvals.
While Amazon blocks AI agents, Walmart rolls out the welcome mat

Key takeaways
Walmart launches Agent Gateway to support AI agents for shopping, contrasting with Amazon's ban on such agents.
- Walmart introduces Agent Gateway to enable AI agents for shopping transactions.
- Walmart allows AI agents to access inventory without sharing personal data.
- Walmart differentiates itself by giving shoppers control over agent actions.
Summarised automatically by AI from the original article by TechCrunch. AI can make mistakes, so check the original for details.
Story details
- Published
- By
- Sarah Perez
- Section
- AI
- Length
- 638 words · about 3 min read
- Format
- Article
- Original
- techcrunch.com ↗
Related reporting
2 stories on this topic from 2 sources, oldest first.
- TechCrunch While Amazon blocks AI agents, Walmart rolls out the welcome mat (this story)






