An owner of an Asus ROG Zephyrus G14 2023 is accusing the brand of lifting half of the laptop’s RAM when they sent it in for an RMA. By lifting, they obviously mean that someone stole half the laptop’s memory that they had purchased with it.
For context, the Zephyrus G14 from 2023 was one of the last models Asus made, not just with the Ergolift Hinge, but also one of the last models that didn’t solder their RAM to the PCB. That last part changed after a legal wrangle between the brand and Lenovo, and of course, improvements in thermal efficiency.
A warning regarding RMAs, take out the RAM! byu/Thriceinabluemoon inASUS
Getting back to the main story, the owner of the Zephyrus G14 2023 is based in The Netherlands, who purchased their laptop with 32GB of DDR5 RAM, and an extended warranty. Clearly, they had issues with their laptop, which is why they sent it in for RMA.
