The Metric Almost Nobody Reports Why Agents Flip: Sharp Decisions vs. Flat Ones Diagnose, Then Fix Results: Reducing the Gap Without Losing Accuracy The guidelines generalize — they aren't patching one trajectory If You're Shipping an Agent Try It Appendix: Understanding the Metrics Linked artifacts / references Your agent works in rehearsal, but during the live demo, it takes a different path and fails the same task.

That is embarrassing onstage. In production, it is a reliability problem: a workflow that succeeded once may fail the next time a user makes the same request. For mission-critical work, such as reconciling a financial transaction or checking a contract for an obligation, that can be a showstopper.