Those looking to replace their identity cards can now apply using their smartphones, eliminating the need to wait in line at the National Registration Department (JPN) counters. In a recent Facebook post, the Digital Ministry has announced that the MyGOV app now features a service that lets users apply for MyKad replacements directly on the platform.
As detailed in the announcement, the user must have the latest version of the application. Existing users need only ensure the app is updated, while new ones can download it through the Google Play Store, Apple App Store, or Huawei App Gallery. Bear in mind that MyDigital ID is required to log into the MyGOV app. After logging in, the user can navigate to the services tab. From there, tap the “Birth & Personal Identification” option.
