WASHINGTON, Nov 14 — Microsoft on Friday apologised for a global outage that disrupted public services and businesses around the world, as it reported a “broad recovery” for Outlook email and other services.
The company ruled out any malicious “cyber or AI” activity as the cause of the outage, which affected several Microsoft products and disrupted health care services, delayed corporate earnings reports and left schools struggling to communicate.
“We are deeply sorry for the disruption this incident has caused our customers and partners,” Microsoft said on X, adding full services were still being restored after the outage started on Thursday.
“We are seeing broad recovery and stability across our services. This was a technical issue not related to cyber or AI/ agents.”
