The road transport department (JPJ) has announced that it will suspend the services of My E.G. Sdn Bhd and Zetrix AI Berhad, both under the MYEG Group, as its collection agents with effect from Monday, October 5, 2026.

The decision was made to suspend the companies as collection agents for the JPJ after considering compliance with terms and conditions of the agreement, as well as obligations which have yet to be fulfilled or resolved by the companies, JPJ director-general Datuk Aedy fadly Ramli said in a statement.

“In line with this decision, all JPJ services which have previously been offered through the MYEG Group will be suspended from October 5, 2026,” the JPJ director-general said.

The road transport department however gave its assurance that the delivery of the department’s services will continue as usual through its official and alternative channels (listed in the statement embedded below).