After initially testing the feature in September, Meta’s consumer AI agent Muse is now able to place calls to U.S. businesses on behalf of its users. However, only paid subscribers have access to the feature, the company says.
Meta’s Muse, which now has over 10 million users, the company said last month, has been working to make consumer AI a mainstream product for everyday users. Placing calls is one of the ways it aims to get there, as it could handle another task on people’s to-do lists.
Notes Alexandr Wang, Meta’s Chief AI officer and head of its Superintelligence Labs division, the feature could be used to take care of calls people don’t want to make, like those to their cable company, the DMV, or to a restaurant that doesn’t offer online reservations.
