KUALA LUMPUR, Nov 13 — The National Cyber Coordination and Command Centre (NC4) has instructed government ministries and National Critical Information Infrastructure (NCII) operators to audit their digital services following a cascading Microsoft 365 global outage that disrupted public-sector and enterprise operations worldwide, including in Malaysia.
In an operational advisory released today, the command centre, a specialized unit under the National Cyber Security Agency (Nacsa), confirmed that the downtime impacted mission-critical platforms including Outlook, Teams, SharePoint, Microsoft 365 Copilot, and Defender XDR.
NC4 noted that preliminary technical data indicates the widespread failure was caused by internal infrastructure faults rather than a hostile cyberattack.
