KUALA LUMPUR: The service arrangements involving Malaysia Border Control and Protection Agency (MCBA) director-general Datuk Seri Mohd Shuhaily Mohd Zain are still being finalised, the Home Ministry said.

In a statement, the ministry said it acknowledged and appreciated public feedback on the matter.

It said all related processes were being handled carefully to ensure compliance with existing laws.

"The ministry will ensure the matter is handled in an orderly manner, in accordance with the rules and procedures," it said.