KUALA LUMPUR, Nov 5 — Petron and Chevron, which operates the Caltex brand, have begun making goodwill payments to motorists whose vehicles suffered engine damage following complaints of contaminated RON95 petrol, the Dewan Rakyat was told today.
Domestic Trade and Cost of Living Minister Datuk Armizan Mohd Ali said the compensation measures were initiated on a goodwill basis for verified complaints while investigations into the incidents continued.
“Caltex and Petron have initiated customer recovery programmes offering compensation on a goodwill basis based on established criteria, without any admission of wrongdoing or liability at this stage.
“Payments will be made to customers who have submitted complete complaints with valid supporting documents,” he said during Ministers’ Question Time.
