Bank Rakyat has clarified that the recent disruption to its corporate website stemmed from a technical issue involving a third-party service provider. The bank said the incident was limited to its corporate website and did not affect its core banking systems or day-to-day operations.
It also assured customers that their personal data, banking information, and savings remain secure and were not compromised. While efforts to restore the website are ongoing, customers can continue conducting transactions through alternative channels, including the iRakyat website and mobile app, BRICK, QR2E, and i-bizRAKYAT.
In a separate statement, Communications Minister Datuk Seri Fahmi Fadzil assured that Malaysia’s banking and financial sectors remain secure, with attempted cyberattacks detected so far having caused neither data theft nor disruption to online banking operations. He added that online financial transactions remain safe despite attempts by non-state actors to target the country’s digital infrastructure.
