FWD Insurance Berhad (FWD) has extended insurance protection to more than 250,000 individuals, largely from Malaysia’s underserved and lower-income communities, through simple and affordable solutions designed to make financial protection more accessible to those who need it most.

The milestone reflects FWD’s commitment as an inclusive insurer to helping close Malaysia’s protection gap, particularly among the B40 segment, where insurance and takaful coverage remain disproportionately low despite greater exposure to financial vulnerabilities. According to Bank Negara Malaysia (BNM), insurance and takaful penetration among the working-age B40 segment stood at just 30.3%, compared with 50.4% for the national working population, highlighting a significant protection gap among lower-income households. BNM also noted that B40 families are especially vulnerable to financial shocks due to limited savings and lower financial resilience.