The Sony Xperia 10 VI debuted two years ago with Android 14, and at launch, the smartphone was promised three major OS upgrades. By right, the device should receive Android 17 as its final update. However, it looks like the company is breaking its word.

In an apology notice posted on its official website, the brand confirmed that it will not provide the update for the Xperia 10 VI despite the initial promise. As per the notice, this decision followed a detailed technical assessment, during which the company determined that the phone would not be able to support an Android 17 upgrade experience it considered adequate. Apparently, this is due to the limitations related to the device’s storage configuration. That said, the statement didn’t delve into any details.